Return & Refund Policy

GlowVee , we are dedicated to providing you with high-quality beauty care products. We aim for your complete satisfaction with our products, but if you are not satisfied with your purchase, we’re here to assist you.

Contact Information
If you have any concerns about your order, please reach out to our Customer Care Team:

• Help Line Number: +91-7057795551
• Email: support@glowvee.in

1. Return Eligibility We accept return with in 7 days of delivey date.
2. Please note, we do not offer exchanges under any circumstances.
3. Damaged or Incorrect Products
   
4. If you receive a damaged product, a product with a manufacturing defect, or an incorrect item:

• Return Request: Contact us immediately at support@glowvee.in.
• Return Process: Await confirmation from our team before sending the product back. Without confirmation, we cannot guarantee a refund or replacement.

3. External Damage on Delivery
   If you notice damage to the package upon delivery, please do not accept it. Document the issue with the courier service, and notify us for assistance with a replacement.
4. Self-Return Shipping
   In areas where reverse pickup isn’t available, kindly ship the product to:
   GlowVee
   C26 BiZZ Tower, Chikalthana MIDC, Aurangabad, Maharashtra, 431002
5. Refunds
   Once the returned item passes our Quality Check, we’ll initiate a refund:

• Prepaid Orders: Refunds are processed back to the original payment method within 7–14 days.
• COD Orders: For COD orders, please provide us with your bank account details (Account Number, Account Holder’s Name, Bank Branch, Bank Name, IFSC Code). Refunds are processed via electronic bank transfer.

6. Refund Timelines

• Credit Card: 5–7 business days
• Debit Card & Net Banking: 7–14 business days
• COD Orders: 7–14 business days after we receive your bank details

7. Color Variations
   Our products may vary slightly in color or pattern. This is a normal occurrence in beauty products. We recommend reviewing product details carefully before ordering.

Final Decision
All returns are subject to our Quality Check Team’s approval, and their decision is final. Refunds or replacements will be processed only if the product meets all return eligibility criteria.

For further assistance, please reach out at support@glowvee.in.